A business renewal letter can serve as a valuable tool for an organization that charges an annual fee. This letter can remind the customer to renew the membership. You can write an effective retention letter by following a few simple steps. Your professionalism maximizes the chances of retaining a client.
Steps to follow:
1. Start with the formalities. Write “Dear Member Name.” Using the member’s name, rather than a generic title, will make the letter appear personal.
2. Open with the reason for your letter. Write “I am concerned that we have not received your membership renewal.”
3. Write a paragraph reminding the person of the benefits. For example, “As a member of our organization, you have the opportunity to improve the quality of your life in our community.” Keep this section limited to about three major selling points. This will keep the reader hooked.
4. Finalize the letter. Let the person contacting you know if you have any questions about membership or any other matter. Include your phone number. Close the letter with “Sincerely” and sign it after printing.